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Commercial Solutions
Our range of LAN Services includes:
- LAN design, installation and support
- LAN management
- End user PC Support
- NT, Netware and other server hardware specification and supply
- Raid and back up system installations
- LAN audits and troubleshooting
- Email system installation, configuration, and support
- Web server installation, configuration, and support
- Support for desktop applications including MS Office
BTSIC designs, installs and manages Local Area Networks for a wide range of clients.
BTSIC not only supports large clients in these applications, but also provides LAN services to a number of small to medium
sized clients, who have very different requirements from each other.
BTSIC's LAN operations can be complemented by operating Internet or LAN to Wide Area Networking Services
LAN Network Management and Help Desk Support
BTSIC Networks can provide service support for all aspects of the client’s computing and IT infrastructure.
Services provided include:
- Diagnosis and resolution of hardware or software faults on PC Workstations and Servers
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Installation of new system or application software, or software upgrades
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Specification and installation of new system hardware
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Management of the replacement or repair of hardware items, including items under supplier warranty
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Network management
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Diagnosis and correction of LAN system faults
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Management of system expansion or enhancements, including new hardware or network cabling
Principal areas of support provided are:
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Server Support
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Support and maintenance of the client’s server.
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Support provided will include routine preventive maintenance.
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PC and Computer Systems Service Support
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Support and servicing for PC systems and users, including support for corporate standard applications.
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Support for specialized software or hardware facilities can be provided as requested by the client.
Preventative Maintenance and Replacement
BTSIC Networks can undertake regular preventative maintenance on all The client servers, computers and other equipment to
help ensure its reliable and efficient operation.
In addition, BTSIC Networks can regularly provide the client with recommendations on operational changes and enhancements
to the client’s PC systems necessary to ensure that these systems continues to meet the client’s requirements.
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