trixbox Hardware

 

Need a new phone system but don’t want to break the bank? You don’t have to!

  

Affordable for the SMB

With three trixbox Pro editions available at a low monthly license fee, even the smallest business can afford an enterprise-class phone system.

Easy to Use and Manage

trixbox Pro’s user-friendly web-based control panel allows businesses to customize their  phone system on the ?? including adding, moving, and changing extensions as well as how your incoming phone calls are routed.

Hybrid-Hosted

trixbox Pro is a hybrid-hosted phone system that offers the reliability of a premise solution and the cost effectiveness and mobility of a hosted solution. Our hybrid-hosted architecture proactively monitors and maintains your system to ensure that your system is always humming.

Scales As You Grow

trixbox Pro has been designed, and thoroughly tested, for both single-site businesses with basic telephony needs to national corporations with distributed call centers that need advanced presence management and communication tools.

Market-Proven

trixbox Pro is derived from our time-tested PBXtra product that is currently deployed in thousands of businesses around the world. This software has received unparalleled industry recognition including: 2006 Product of the Year by Communications Solutions, 2005and 2007 Product of the Year and 2006 Editor’s Choice from Internet Telephony Magazine, and 2005 Editor’s Choice and Best IP-PBX for  SMBs from Network Computing.

Heads-up! Your operator has gone electronic.

All trixbox Pro editions come standard with a version of HUD – the all-in-one presence management tool that allows employees to control business communications from their desktops. Like a Head’s Up Display, HUD empowers its users with company-wide visibility and information on the “presence” of every colleague, making it easy to interact with one another via a single, simple interface. trixbox Pro SE includes HUDlite while trixbox Pro EE and trixbox Pro CCE include HUD Pro.

 

trixbox Pro Feature Comparison

Features Standard
+ HUDlite
Enterprise
+ HUD Pro
Call Center
+ HUD Pro

trixbox Pro

Auto-Attendant (IVR) supported supported supported
Outlook Integration supported supported supported
Voicemail supported supported supported
Voicemail-to-Email supported supported supported
Hot Desk supported supported supported
Music-on-Hold (2 Playlists) supported supported supported
Scheduler New! supported supported supported
Night Mode New! supported supported supported
Custom CTI (AGI) supported supported supported
Analog & IP Phones supported supported supported
Ring-All (Blast Group) supported supported supported
Call Forwarding supported supported supported
Name Directory supported supported supported
DIDs supported supported supported
Unlimited VoIP Accounts supported supported supported
PSTN Fallback supported supported supported
(patent-pending) Telecommuters supported supported supported
Branch Office Support supported supported supported
Web-based Control Panel supported supported supported
FONcall® New! supported supported supported
Powerful Reporting supported supported supported
Hands Free Auto Phone Provisioning supported supported supported
FAX Support New! supported supported supported
BLF Support New! supported supported supported
BRI Detection New! supported supported supported
E1 Support New! supported supported supported
Live Backup Server New! supported supported supported
Multiple Deployment Management New! supported supported supported
Re-Brandable Interface co full full
Conference Bridges - supported supported
Extension Groups - supported supported
Routing by DIDs - supported supported
Paging / Zone Paging - supported supported
Intercom / Zone Intercom - supported supported
Voicemail Groups - supported supported
Advanced Call Forwarding - supported supported
Call Return - supported supported
Call Out - supported supported
Report Exporting (.csv) - supported supported
Custom Caller IDs - supported supported
IVR Authentication - supported supported
SMS/Pager Voicemail Notify - supported supported
Upload Voice Prompts - supported supported
Alerts & Notifications - supported supported
Trunks Status Pages - supported supported
Real-Time System Graphs - supported supported
FindMe® New! - supported supported
Boomerang® Mobile Integration New! - supported supported
Call Screening New! - supported supported
Music-On-Hold (Unlimited) New! - supported supported
Historical System Graphs - supported supported
Unlimited Call Queues** - - supported
Full Featured A.C.D. - - supported
Skills-Based Routing - - supported
Graphical Queue Reports - - supported
Barge Report New! - - supported
Agent Call Recording - - supported
Agent Variable Log-off - - supported
Agents on Cell Phones - - supported
Agents Shared across Sites - - supported
Real-Time Queue Stats - - supported

HUD

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Operator Panel (w/ BLF) * supported supported supported
Call Parking Area supported supported supported
Drag & Drop Call Control supported supported supported
Color-Coded Call Status supported supported supported
Drag & Drop to Voicemail supported supported supported
Extension Sorting supported supported supported
Enterprise Instant Messaging supported supported supported
Outlook Integration supported supported supported
Presence Management supported supported supported
Click-to-Call Mobile Phones supported supported supported
Click-to-Email supported supported supported
Desktop Alerts supported supported supported
Interactive Desktop Alerts - supported supported
Group & User Permissions - supported supported
Extension Grouping - supported supported
Extension Search - supported supported
Extension Search - QuickMenu - supported supported
Shortcuts (Hotkeys) - supported supported
On-the-Fly Recording - - supported
Queue Status - - supported
Agent Login/Logout - - supported
Call Barging (active) - - supported
Call Monitoring (passive) - - supported
Web Access to Recordings - - supported
Advanced CRM Integration - - supported

 

     

 

 

For a full feature list and more information, see the pdf document here.

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